Configure DNS Settings -------------------------------------------------Back to DNSServerList.org

If the you can ping out by an Address but, not by Name, try this:

Win95/98/ME

1. Right-click the Network Neighborhood icon on the Desktop then click Properties. (Or, click Start / Settings / Control Panel / Double-click Network icon / Configuration tab.
2. Double-click TCP/IP bound to the NIC (TCP/IP-> NIC) (or highlight it and click Properties.)

Configure DNS Settings

Win95/98/ME (cont.)

3. Click the DNS Configuration tab.
4. Select Enable DNS.
5. Type WOW in the Host box. (You can leave the Domain box blank.)
6. Enter the Primary DNS server address for an area other than the one for the customer’s area into the DNS Server Search Order box and click the Add button. Also enter the Secondary for all Midwest into the DNS Server Search Order box and click the Add button.

Primary 69.111.95.106

Secondary 206.196.151.153

7. Click OK.

Configure DNS Settings

Win95/98/ME (cont.)

8. If prompted, put in the Windows 95/98/ME CD (unless the customer never got one, such as Compaq, eMachine or, HP owners- they have all Windows files installed on the hard drive.) If Windows cannot find some files, try pointing to one of the following locations:

C:\Windows\Options\Cabs

C:\Windows\System

C:\Windows

9. When prompted, Restart the computer.
10. Open IE and try to surf now.

Configure DNS Settings

WinNT4

1. Click Start / Settings / Control Panel / Double-click Network icon / Protocols tab.
2. Double-click TCP/IP Protocol or highlight it and click Properties.

Configure DNS Settings

WinNT4 (cont.)

3. Click the DNS tab.

4. Type WOW in the Host Name box.

5. Click the Add button.

Configure DNS Settings

WinNT4 (cont.)

6. Enter the Primary DNS server address for an area other than the one for the

customer’s area into the DNS Server box and click the Add button.

Primary 69.111.95.106

Secondary 206.196.151.153

7. Click the Add button and enter the Secondary for the area into the DNS Server box and click the Add button.

Configure DNS Settings

WinNT4 (cont.)

8. Click the WINS Address tab.

9. Check the box Enable DNS for Windows Resolution.

10. Click OK.

11. Click OK.

12. When prompted, Restart the computer.

13. Open IE and try to surf now.

Configure DNS Settings

If the customer can ping out by an Address but, not by Name, try this:

Win2000

1. Click Start / Settings / Control Panel / Double-click Network and Dial-up Connections icon.
2. Double-click the active LAN connection and click Properties button.
3. Double-click Internet Protocol (TCP/IP) or highlight it and click Properties.

Configure DNS Settings

Win2000 (cont.)

4. Select Use the following DNS server addresses

5. Enter the Primary DNS server address for an area other than the one for the customer’s area in the Preferred DNS server box and enter the Secondary for all Midwest in the Alternate DNS server box.

Primary 69.111.95.106

Secondary 206.196.151.153

6. Click the OK button.
7. When prompted, Restart the computer.
8. Open IE and try to surf now.

Configure DNS Settings

If the customer can ping out by an Address but, not by Name, try this:

WinXP

1. Click Start / Control Panel / Double-click Network Connections icon / click the Protocols tab.
2. Right-click the active LAN connection and click Properties.
3. Double-click Internet Protocol (TCP/IP) (or, highlight it and click Properties).

Configure DNS Settings

WinXP (cont.)

4. Select Use the following DNS server addresses.
5. Enter the Preferred DNS server for an area other than the one for the customer’s area. Also enter the Alternate DNS server for the Midwest area.

Primary 69.111.95.106

Secondary 206.196.151.153

9. Click the OK button.
10. When prompted, Restart the computer.
11. Open IE and try to surf now.